Privacy Policy

1. Who We Are

Maju Teguh is a business consultancy based in Puchong, Selangor, Malaysia. We provide advisory services to small business owners across the Klang Valley.

Data Controller: Maju Teguh Sdn Bhd
A-3-7, Setia Walk, Pusat Bandar Puchong, 47160 Puchong, Selangor, Malaysia
Email: [email protected]
Phone: +60 17-486 2935

2. What Personal Data We Collect

We collect personal data in the following circumstances:

• When you submit an enquiry via our website contact form (name, email address, phone number, message content)
• When you enter into a consulting engagement with us (business name, contact details, financial and operational information you choose to share)
• When you communicate with us by email or phone
• Automatically through website analytics tools (page views, session data, browser type — see Section 5)

3. How We Use Your Personal Data

We use personal data for the following purposes:

• Responding to your enquiries and arranging consultations
• Delivering the consulting services you have engaged us for
• Preparing written materials related to your engagement
• Sending administrative communications (session confirmations, invoices, written outputs)
• Improving our website and services (using aggregated, anonymised analytics data)
• Complying with our legal obligations under Malaysian law

Legal basis: We process data on the basis of your consent (where provided), the performance of our consulting contract with you, and our legitimate interest in operating a professional services business.

4. How Long We Keep Your Data

• Website enquiries not converted to engagements: 12 months from the date of enquiry
• Completed engagement records: 7 years from the end of the engagement (for accounting and legal compliance purposes)
• Confidentiality agreements: 7 years from the date of signing
• Analytics data: As configured in Google Analytics (26 months by default)

5. Cookies and Analytics

Our website uses cookies to understand how visitors use the site. We use Google Analytics to collect anonymised data about page views and user behaviour. No personally identifying information is linked to this data.

You can manage your cookie preferences at any time via our Cookie Policy page or through your browser settings.

6. Data Sharing

We do not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

• Service providers: Cloud hosting (for email and document storage), analytics (Google Analytics). These providers are contractually bound to process data only as instructed.
• Legal requirements: Where we are required by Malaysian law or a court order to disclose information.

We will not share any business information disclosed during a consulting engagement without your written consent.

7. Data Security

• Documents shared with us during engagements are stored in password-protected, encrypted cloud storage
• Email communication is conducted over standard TLS-encrypted channels
• Access to client records is limited to the consultants directly involved in your engagement
• In the event of a data breach involving your personal data, we will notify you within 72 hours of becoming aware of it

8. Your Rights Under the PDPA

Under Malaysia's Personal Data Protection Act 2010, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Withdraw consent to the processing of your data at any time (where consent is the basis for processing)
• Object to processing for direct marketing purposes

To exercise any of these rights, please contact us at [email protected]. We will respond within 21 days.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Children's Privacy

Our services are intended for business owners and adults (18 years and above). We do not knowingly collect personal data from persons under 18. If you believe we have inadvertently collected such data, please contact us so we can delete it.

11. Changes to This Policy

We may update this policy from time to time. If we make material changes, we will note the revised date at the top of this page. Continued use of our website or services after a change constitutes acceptance of the updated policy.

12. Contact and Complaints

For any questions or concerns regarding this policy or how your data is handled, please contact:

Data Protection Contact:
Maju Teguh Sdn Bhd
A-3-7, Setia Walk, Pusat Bandar Puchong, 47160 Puchong, Selangor
Email: [email protected]
Phone: +60 17-486 2935

If you are not satisfied with how we have handled your concern, you may lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) at www.pdp.gov.my.